Losing electricity can be a big problem. Whether it’s caused by a storm or a technical fault, you need a quick solution. If you live in Virginia and use Dominion Energy, this guide will help you.
You’ll learn how to report a Dominion power outage, check updates, and get your power back faster.
What Is Dominion Energy?
Dominion Energy is a large power company in the United States. It serves more than 7 million customers. One of its main branches is Dominion Energy Virginia, which provides electricity to over 2.6 million homes.
Sometimes, power goes out due to bad weather, accidents, or repairs. In those times, Dominion offers many ways to help you.
How to Report a Dominion Power Outage
When your lights go out, don’t panic. Dominion has made it easy to report power outages.
Option 1: Report Online
Go to: https://www.dominionenergy.com
- Choose “Virginia” as your location.
- Click “Report/Check Outage”.
- Enter your account number or address.
- Follow the simple steps to report the outage.
Option 2: Use the Mobile App
The Dominion Energy app is free for Android and iPhone.
With the app, you can:
- Report an outage quickly
- Track the repair status
- Get alerts and updates
Option 3: Call by Phone
You can also call their 24/7 outage line:
📞 1-866-366-4357
This is a good option if you see a downed power line or face an emergency.
Check the Outage Map
Want to know if others lost power too? Use the Dominion Outage Map.
Visit: https://outagemap.dominionenergy.com
The map shows:
- Areas without power
- Number of people affected
- When power will come back
The map updates often, so you’ll get the latest info.
What to Do If You See Downed Wires
Sometimes, fallen trees or accidents bring down power lines. These are dangerous.
Here’s what to do:
- Stay at least 30 feet away
- Keep pets and others away too
- Call 1-866-366-4357 right away
Never try to move a wire. It could still have power.
How Dominion Fixes Outages
Dominion uses a step-by-step plan to restore power:
- Check the damage
Crews go out and inspect the problem. - Help critical areas first
Hospitals and emergency centers get power back first. - Fix large groups
Places with many homes are restored before single houses. - Finish small jobs
Finally, crews repair smaller outages.
Dominion also uses smart systems to detect and fix problems faster.
Get Alerts and Stay Updated
You can choose how you want updates during an outage:
- Text messages
- Push notifications from the app
- Emails
These updates include:
- When your power will come back
- If crews are on the way
- When the issue is fixed
Sign up for these services in your Dominion Energy account.
Contact and Resources
| Service | Details |
|---|---|
| Report an outage | Website or 📞 1-866-366-4357 |
| Use the app | Search “Dominion Energy” in App Store or Google Play |
| Outage map | Click here |
| Downed wires | Stay away + call 1-866-366-4357 |
| Customer support | 📞 1-866-366-4357 (available 24/7) |
Tips to Prepare for a Power Outage
Here are a few simple tips:
- Keep flashlights and batteries at home.
- Charge your phone in advance.
- Store water and snacks.
- Use a portable charger for your devices.
- Make a list of emergency numbers.
Why Dominion Energy Virginia Is Improving
Dominion Energy is working hard to reduce outages:
- It is burying power lines underground
- Using smart meters to detect problems quickly
- Offering faster tools to report issues
These steps help reduce outage times and improve service.
Summary
If you face a Dominion power outage, don’t worry. There are easy ways to report it and stay informed.
You can:
- Use the app
- Go online
- Call the outage line
Stay safe, stay connected, and trust that Dominion Energy Virginia is working to restore your power fast.
Related Topics
- dominion outage map
- dominion energy login
- dominion power bill pay
- dominion energy storm center
- dominion report outage app
Frequently Asked Questions
You can report it online at dominionenergy.com, through the mobile app, or by calling 1-866-366-4357.
Use the Dominion Outage Map at outagemap.dominionenergy.com to see real-time updates and estimated restoration times.
Yes. The Dominion Energy app is available for both Android and iOS. You can report outages and receive notifications.
Stay at least 30 feet away and call 1-866-366-4357 immediately. Never try to move or touch the line.
Yes. Sign up for text alerts, emails, or app notifications to receive real-time updates about your service.
Outage durations vary depending on the issue. You can track restoration time through the app or outage map.
Dominion Energy Virginia serves most regions across the state, including Richmond, Norfolk, and Northern Virginia.
