In India, FASTag has become essential for seamless toll payments across national highways. If you’re an SBI FASTag user, updating your SBI FASTag KYC is crucial to avoid deactivation and ensure uninterrupted services. In this article, you’ll find a step-by-step guide to update your KYC online and offline, required documents, KYC status check process, and key FAQs.
What Is SBI FASTag KYC?
SBI FASTag KYC refers to the Know Your Customer process mandated by the Reserve Bank of India and the National Payments Corporation of India (NPCI). It’s a legal requirement for all FASTag users to update their KYC details to continue using toll services without issues.
Failure to update the KYC may lead to FASTag deactivation or being blacklisted, even if you have a balance in your wallet.
Why Is Updating SBI FASTag KYC Important?
Here’s why you must keep your FASTag KYC up-to-date:
- Avoid Account Suspension
- Comply with NPCI and RBI Regulations
- Enable Auto-Recharge and Wallet Linking
- Ensure Smooth Toll Payments
- Prevent Misuse or Account Freezing
Documents Required for SBI FASTag KYC
Make sure to have clear scanned copies of the following documents:
| Document Type | Examples |
|---|---|
| Identity Proof | Aadhaar Card, PAN Card, Voter ID, Passport |
| Address Proof | Aadhaar Card, Utility Bill, Driving License |
| Vehicle RC (Reg. Certificate) | Mandatory for all KYC updates |
| Photograph | Passport-size photo (color) |
How to Update SBI FASTag KYC Online (2025)
You can easily complete your SBI FASTag KYC update online by following these steps:
Step-by-Step Online Process:
- Visit the SBI FASTag Portal
Go to 👉 https://fastag.bank.sbi - Log In to Your Account
Enter your registered mobile number and password or OTP. - Click on ‘My Profile’ > ‘KYC Update’
You’ll find this under your account dashboard. - Upload Required Documents
Attach scanned copies of ID proof, address proof, RC, and your photo. - Submit the Request
Review your details and submit. - Wait for Approval
SBI usually verifies and approves KYC within 48–72 hours.
⚠️ Pro Tip: Ensure all uploaded documents are in JPEG or PDF format and not password-protected.
Offline Method to Update SBI FASTag KYC
Prefer visiting a branch? Here’s how to update SBI FASTag KYC offline:
Step-by-Step Offline Process:
- Visit the nearest SBI branch or POS (Point-of-Sale) FASTag center.
- Request the FASTag KYC Update Form.
- Fill in all required fields with accurate details.
- Submit self-attested photocopies of your documents.
- Wait for the bank to complete verification and update your KYC.
🔍 Use the SBI Branch Locator to find the nearest office.
How to Check SBI FASTag KYC Status?
After submission, checking your KYC status is simple:
Check KYC Status Online:
- Log in to the SBI FASTag Portal
- Go to ‘My Profile’ > ‘KYC Status’
- View your current KYC status – Pending, Approved, or Rejected
📌 If rejected, you’ll receive the reason for rejection. Re-submit corrected documents accordingly.
When Should You Update Your SBI FASTag KYC?
You should update your FASTag KYC:
- Every 2 years (for full KYC customers)
- Immediately after receiving SMS/email from SBI
- If you change your vehicle or ownership
- When upgrading from limited KYC to full KYC
- If your FASTag account is suspended or blacklisted
FAQs on SBI FASTag KYC
Final Thoughts
Updating your SBI FASTag KYC is a simple yet essential process to keep your FASTag active and functioning. Whether you choose the online or offline route, make sure your documents are up to date and clearly scanned.
💡 Tip for 2025: SBI may introduce app-based KYC verification soon. Keep an eye on official announcements.